Frequently Asked Questions

Due to the nature of our business model, OscarEye caters majority of orders with custom built & fit. So, it’s a direct loss for our business when customer refuses to collect order under cash on delivery option.

So to reduce this direct loss we stopped accepting COD orders.

Due to the nature of our business model, OscarEye caters majority of orders with custom built & fit. So, it’s a direct loss for our business when customer refuses to collect order under cash on delivery option.

So to reduce this direct loss we start to accept prepaid orders only.

OscarEye has partnered with Razorpay (Best payment solution for online payments India) to securely handle online payments made through net banking, debit cards, credit cards or UPI’s.

So, Online payments are fully secured.

Yes, we offer exchange and returns.

Read Exchange policy and return policy for better understanding. 

Yes, we offer refunds.

Read refund policy for better understanding.

No, there are no hidden charges or extra charges imposed after successful order confirmation.

Yes, we offer free shipping to 29000+ pincodes all across India through our delivery partner.